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SMS Terms

SMS Terms & Conditions

The plain-English terms for text messages from Prodigy Plumbing.

Effective July 23, 2026 · Prodigy Plumbing LLC, 71 Preston Circle, Brighton, TN 38011

Program description

When you give Prodigy Plumbing your mobile number, you agree to receive text messages related to your service — appointment and dispatch confirmations, arrival updates, reminders, invoices, replies to messages you send us, missed-call follow-ups, and occasional post-service review requests. These are customer-care and account-notification messages, not mass marketing.

How you opt in

You provide your mobile number and consent to be contacted by text when you request service, schedule a job, fill out the contact form at prodigy.plumbing, or give your number to our team by phone or in person. Consent to receive texts is not a condition of any purchase.

Message frequency

Message frequency varies based on your service activity — for example, when you have an appointment scheduled, a technician on the way, or a recently completed job.

Cost

Message and data rates may apply. Prodigy Plumbing does not charge for the texts, but your mobile carrier's standard messaging and data rates apply.

How to opt out

Reply STOP to any message at any time to unsubscribe. You'll get one confirmation that you've been opted out, and we won't text you again unless you opt back in by replying START.

How to get help

Reply HELP to any message, or call us at (901) 699-7763. For details on how we handle your information, see our Privacy Policy.

Privacy

We never sell or share your mobile number or your SMS consent with third parties for their marketing. Full details are in our Privacy Policy.

Carriers

Carriers are not liable for delayed or undelivered messages.

Changes

If we change these terms, the new version goes up on this page with a new effective date.